Xilica Designer

Troubleshooting Device Connections.

Below are some questions to answer prior to contacting Xilica support. Make sure everything has been thoroughly checked when troubleshooting

Written by Andrea
Updated over a week ago

How do I program and wire Solaro GPIO cards?

Solaro GPIO cards provide 4ch of GPIO inputs, 4ch GPIO Voltage inputs, or 4ch GPIO outputs per card. Learn how to use and wire GPIO cards.

Written by Andrea
Updated over a week ago

How do I create a Paging button?

Momentary buttons are best used for applications with paging microphones. Learn how to set up a paging button below.

Written by Andrea
Updated over a week ago

My third-party device can't be controlled by another device!

If the third-party device can only be controlled by one device only, this may be related to the device limitations.

Written by Andrea
Updated over a week ago

How do I map my third party device?

Xilica Designer lists a number of third-party brands and devices in the Component Library menu. To go online, the devices must be mapped.

Written by Andrea
Updated over a week ago

How do I change the sampling rate of my Dante card?

Solaro FR1 has selectable sampling rate of 48 or 96kHz. The hardware and software sampling rates must match for changes to take effect.

Written by Andrea
Updated over a week ago

How do I create Radio buttons?

Radio buttons are used to select one of a predefined set of mutually exclusive options. They can also trigger multiple, stacked items.

Written by Andrea
Updated over a week ago

How can I power On/Off a Power Sequencer using Logic?

Learn how to power On/Off a power sequencer using logic high/low (true/false) signals in Xilica Designer.

Written by Andrea
Updated over a week ago

How do I set up a 10k Potentiometer with a GPIO Voltage Input card?

GPIO Voltage Input card provide 12V and can sense 0-24V. If a 10k pot is at maximum level, the DSP needs to be set up to see it as 24V.

Written by Andrea
Updated over a week ago

What different processing modules does Xilica Designer offer?

Learn about the available DSP modules in Xilica Designer.

Written by Amy
Updated over a week ago

I want my audio to Ramp-up or Ramp-down.

Learn how to create audio ramping (ramp-up or ramp-down effect) using Logic and Control blocks. This works well for sound masking.

Written by Andrea
Updated over a week ago

Can I mute my entire system with one button or switch?

Logic Controlled Mutes can mute an entire system from a button, switch or trigger point. This is useful for Life safety systems.

Written by Andrea
Updated over a week ago

Can I create an indicator to monitor the audio level?

Create indicators for when the audio signal is too high (clipping) or too low (quiet) using Control and Logic blocks in Xilica Designer.

Written by Andrea
Updated over a week ago

What are Control blocks and How can I use them?

Xilica Designer provides Control blocks that can be added to any design. Control blocks are handled in percentage. Learn how to use them.

Written by Andrea
Updated over a week ago

How do I use Device Heartbeat Monitor and Network Message Capture?

Xilica Designer has Device Heartbeat Monitor and Network Message Capture features in the Troubleshooting tab of Xilica Designer.

Written by Andrea
Updated over a week ago

Xilica Designer crashes before Network View opens!

If Xilica Designer is crashing before it opens Network View, there is a high chance that one of the system files is corrupted.

Written by Andrea
Updated over a week ago

What are the different Logic modules and how can I use them?

Logic for Xilica is Boolean (high/low, true/false). Logic is meant to be used standalone or with audio blocks and control blocks.

Written by Andrea
Updated over a week ago

What is Project Controller?

Solaro DSP have a Project Controller to allow users to link items and network items together for control.

Written by Andrea
Updated over a week ago

Recommendations when using Dante

Please read Audinate's switch and router information and use their FAQ for recommendations and answers related to Dante networked audio.

Written by Andrea
Updated over a week ago

What is the XWP control and how do I program it?

XWP is a simple wall control with an OLED screen and rotary knob. It can control up to 32 menus and hide menus.

Written by Andrea
Updated over a week ago

How do I create a Mute On and Off label?

Mute buttons can have a On label and an Off label. They can also be custom colored for each state of the mute button.

Written by Andrea
Updated over a week ago

How do I create a Stereo selector with radio buttons?

Create a stereo selector and control it using an XWP control or XTouch Control device with drop-down buttons or a radio buttons.

Written by Andrea
Updated over a week ago

How do I remove a color or choose no color?

Objects and text colors can be customized in the Object Property menu. No color can be set by selecting a transparent color.

Written by Andrea
Updated over a week ago

Can I Power On with a Preset?

Easily program your device to power on with a preset or the last power off value.

Written by Andrea
Updated over a week ago

What is Dante View?

Manage real-time Dante connections using Xilica Designer's Dante View.

Written by Andrea
Updated over a week ago

How do I know which Firmware and Software versions I'm using?

To help troubleshoot, Xilica's Technical Service team may request the current Firmware and BIOS versions and software version used.

Written by Andrea
Updated over a week ago

How do I switch between different views in Xilica Designer?

There are three views in Xilica Designer: Network view, Dante view, and Project view. Switch between the three views any time.

Written by Andrea
Updated over a week ago

How can I receive notifications about new software updates?

Receive notifications for new software releases by setting up your preferences in Xilica Designer, subscribe to our mailing list and socials

Written by Andrea
Updated over a week ago

How do I skip Dante configuration in Xilica Designer?

To use Audinate's Dante Controller to configure Dante connections, you must change your preferences in Xilica Designer to skip Dante config

Written by Andrea
Updated over a week ago

How do I perform an IP Reset?

Reset the IP address of your Solaro or Neutrino devices in a few steps.

Written by Andrea
Updated over a week ago

How do I import a pre-designed template into Solaro?

Solaro series DSP devices provides the option to load pre-designed design templates.

Written by Andrea
Updated over a week ago

How do I use the User Defined Device module?

The user defined device module enables users to replicate their own device(s) to be used for Bill of Materials and BluePrint drawings.

Written by Andrea
Updated over a week ago

Where can I add project and device details and can I hide sensitive information?

Xilica Designer provides a project information block to store project details and can also hide sensitive information, such as passwords.

Written by Andrea
Updated over a week ago

How do I export a BluePrint drawing?

Xilica Designer can export a BluePrint drawing of the design as AutoCAD or JPEG. This will export devices, wire, and project info.

Written by Andrea
Updated over a week ago

Are back-up files saved in Xilica Designer?

If Xilica Designer crashes, you can recover a previous version as Xilica Designer automatically saves back-up copies as you work.

Written by Andrea
Updated over a week ago

My device won't load the design to the physical device.

If you are unable to load the design to the physical device, please complete the following steps.

Written by Andrea
Updated over a week ago

How do I password protect my DSP?

Password protection can be enabled for hardware devices to prevent unauthorized personnel from accessing the device.

Written by Andrea
Updated over a week ago

How do I create a large scale paging system?

Learn how to create a custom, large scale paging system in Xilica Designer.

Written by Andrea
Updated over a week ago

Troubleshooting Dante primary and secondary ports.

If you are having trouble with Dante interfaces and devices, please ensure your Firmware is up-to-date, and review Audinate's FAQ.

Written by Andrea
Updated over a week ago

How do I perform a full USB Firmware Recovery?

If your Solaro O/S is corrupted by powering Off or disconnecting the device during Firmware upgrade, a Firmware recovery must be performed.

Written by Andrea
Updated over a week ago

Can I download a previous Firmware version?

Device Firmware Manager in Xilica Designer provides multiple Firmware versions for Xilica devices.

Written by Andrea
Updated over a week ago

How do I zone page with momentary and radio buttons?

Learn how to create a zone paging system that can be controlled using momentary and radio buttons in Xilica Designer.

Written by Andrea
Updated over a week ago

How can I convert a Neutrino project to a Solaro project?

Solaro Series and Neutrino Series DSP are separated into two separate project files in Xilica Designer. Learn how to convert projects below.

Written by Andrea
Updated over a week ago

Can I check device Resource Usage?

Device resource usage monitors the device memory usage, device temperature and error statistics.

Written by Andrea
Updated over a week ago

How do I change the font size in Xilica Designer?

Xilica Designer's font size can be easily changed and configured in the Preferences of the software.

Written by Andrea
Updated over a week ago

How can I quickly duplicate chains of modules?

Learn how to duplicate chains of modules and complete your design quickly. Label information and item properties can be copied over too.

Written by Andrea
Updated over a week ago

Can I create a document for Third Party Control Objects?

A Microsoft Excel document can be easily generated for Third Party Control objects. Save the file and send it to your programmer.

Written by Andrea
Updated over a week ago

How do I organize my wires?

Learn how to quickly organize wires, label wires for Bill of Materials and BluePrint drawings, and more wiring design tips.

Written by Andrea
Updated over a week ago

How do I go online with my project file?

Learn how to map and go online with device(s) in Xilica Designer.

Written by Andrea
Updated over a week ago

How do I password protect my project file?

Password protect your Xilica Designer project file in a few steps. This is important for Solaro Series DSP as the device saves a backup file

Written by Andrea
Updated over a week ago

How do I transfer and share design files?

Two different file types can be saved in Xilica Designer. Learn how to properly save and transfer the files from one user to another.

Written by Andrea
Updated over a week ago

I forgot/lost my DSP device password.

In the event a device is locked with a password and the password is forgotten or lost and cannot be retrieved, please complete the following

Written by Andrea
Updated over a week ago

What is the Generic Dante Device module in Xilica Designer?

If your Dante device is not listed in Xilica Designer, create your own by adding a Generic Dante Device module to the work area.

Written by Amy
Updated over a week ago

How can I create presets?

Easily create presets, edit and trigger presets in Xilica Designer with a few easy steps.

Written by Andrea
Updated over a week ago

How do I perform a Firmware Upgrade in Xilica Designer?

Firmware upgrades ensure that devices are up-to-date and functioning properly. Learn how to Firmware upgrade your device

Written by Andrea
Updated over a week ago

What are your partnerships with other audio/video manufacturers?

A range of partners including Bose, Christie, Powersoft and NEC are integrated into Xilica Designer software to streamline programming.

Written by Amy
Updated over a week ago

How can I connect my Xilica device?

Learn how to successfully connect and configure Xilica devices in a DHCP (Automatic) or non-DHCP (Manual) network with a few simple steps.

Written by Andrea
Updated over a week ago

How do I install the Xilica Designer software?

Easily install the Xilica Designer software with a few simple steps. Xilica Designer is compatible with Mac and PC.

Written by Andrea
Updated over a week ago

What is Network View?

Network View displays device information, network information and device connection status. Learn about Network View below.

Written by Andrea
Updated over a week ago

What new features does XTouch Control v4.0.0 provide?

XTouch Control v4.0.0 is available to download for iOS, Android, Mac and PC devices. Read the full list of new features and updates.

Written by Andrea
Updated over a week ago

Network View Error Messages.

If your device block displays a symbol or icon, hover over the icon to view the message. Learn the meaning of error and network messages.

Written by Andrea
Updated over a week ago

How do I find my computer's network information?

Computer network information is used when assigning manual static IP Addresses to devices. Learn how to find computer network information.

Written by Andrea
Updated over a week ago

Xilica Designer v4.0.1 Release Notes

Xilica Designer v4.0.1 provides users with a number of new features for Solaro Series DSP and Solaro compatible devices.

Written by Andrea
Updated over a week ago

How do I create and export a Bill of Materials?

Xilica Designer generates a Bill of Materials as the design is created. The Bill of Materials includes all device and wire information.

Written by Andrea
Updated over a week ago

How do I create a new Xilica Designer project?

Xilica Designer is a simple drag and drop configured platform used to create project designs for all application types.

Written by Andrea
Updated over a week ago

What is the Ducker module and how do I use it?

The Ducker module is a dynamic processor available in Xilica Designer. Learn how to use the Ducker module in your application.

Written by Andrea
Updated over a week ago

How can I save changes made from Online mode?

Changes made while in online mode can be saved back into the project design easily.

Written by Andrea
Updated over a week ago

How can I use the Auto Feedback Suppression module?

The Auto Feedback Suppression module is available in Xilica Designer. Learn how to suppress audio feedback by following a few simple steps.

Written by Andrea
Updated over a week ago