The diagnostic test will test the physical connection of the Ethernet port and Dante port. 

For Solaro devices, the diagnostic functionality is already included in the firmware. Since the diagnostic functionality is built into the production firmware already, you DO NOT need to load in a different firmware to the device. Simply follow the procedure below to perform the diagnostic test. 

  1. Connect the device USB port to the computer and launch the Xilica Designer software. 
  2. Connect the Ethernet port and Dante port to a router.
  3. Launch the Xilica Designer software. Start Network view and select your device. 
  4. Under the top tab ‘Device Management > ‘Solaro USB Firmware Recovery / BIOS Upgrade > ‘Solaro Advance BIOS Recovery’ > ‘Boot device into diagnostic mode (Quick Test or Full Test) 

Quick Test: Takes approximately 2 minutes to complete.
Full test: Takes approximately 1h 10min to complete. 

Important: Once the test has started, please wait until the whole test has completed.

FR1, XIO-16
Once the application detects the boot of the device, the device will run diagnostic mode. Once completed, the test result will be displayed on the front panel. 

Whether it has failed or passed, a test report will be stored into the device.  

Reboot the device. Xilica Designer will detect the diagnostic report from the device and provide a button for you to download the diagnostic report.  

In Network View, right click the device block > Device Setup. In the General tab, Device Diagnostic Information provides an option to Download Diagnostic Test Result. 

 

QR1, XIO-8
Once the application detects the boot of the device, it will run diagnostic mode. 

Once started, the ‘Audio In’ LED on the front panel will begin to flash. This indicates that the test is running. Once completed, the ‘Audio In’ LED will stay Green to indicate that the test is completed. 

The test result will be displayed by the ‘Audio Out’ LED. If the Audio Out LED is Green, this means that all tests have passed. If the Audio Out LED is red, this means that some tests have failed. 

Whether it has failed or passed, a test report will be stored into the device.  

Reboot the device. Xilica Designer will detect the diagnostic report from the device and provide a button for you to download the diagnostic report.  

In Network View, right click the device block > Device Setup. In the General tab, Device Diagnostic Information provides an option to Download Diagnostic Test Result. 

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