If the device O/S is corrupted for some reason (Ex. Device is powered OFF while device is writing O/S), the user will have to perform a full firmware recovery to the CPU board. Please note that Firmware Recovery will erase the entire device. Make sure you save your changes beforehand. The full firmware recovery process will take up to 40-50 minutes to complete. 

Click here for full Firmware Recovery instructions. 

Did this answer your question?