To password reset a DCP or DLP processor, the processor's 8-digit code is needed. 

The 8-digit code is found on the front panel of the processor. Upon power startup initialization, the 8-digit code appears for 1 second on the screen. 

Please send this 8-digit code to: support@xilica.com along with the device model name. A Dealer Services Agent will assist you with your password reset. 

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