To password reset a DCP or DLP processor, the processor's 8-digit code is needed.
The 8-digit code is found on the front panel of the processor. Upon power startup initialization, the 8-digit code appears for 1 second on the screen.
Please send this 8-digit code to: firstname.lastname@example.org along with the device model name. A dealer services agent will assist you with your password reset.
If you are unable to find the 8-digit code, an alternative is to perform a Firmware Upgrade. Please note that performing a Firmware Upgrade will erase all program memory.