When a password is lost in an X Series device, the password will need to be reset. For step-by-step password reset instructions, please click here.
The 8-digit code of the device is needed to complete the password reset, and is found on the front panel of the device.
The code will either display upon Power On of the device, Or in the System Menu.
If the code is in the System menu, use the menu arrows to navigate to the Info menu. Then use the cursor arrows to scroll to Code. This is the device 8-digit code. Use this code to successfully complete the password reset.
If the code is 11110000, the password is blank. Simply hit the "Enter" key twice to unlock the device.