When the processor is connected directly to a computer or indirectly via a switch or hub and DHCP is not available to assign IP addresses, the connection process is not automatic.

Once no DHCP is detected, the processor will either try to connect using the IP address last assigned and stored on the device or attempt to revert to its default IP address. Under some conditions the processor may refuse to revert to its default IP address and refuse to connect. We recommend performing an IP Reset first.

IP Reset / Reset Network settings for Neutrino Series

Hold down the IP Reset button on the processor and power up the device.

Wait 5-10 seconds after power up until the device LEDS begin to flash, then release the IP reset button.

Allow the processor to launch completely.

Open the Xilica Designer software on your computer and start Network View.

Network view displays all connected device status and information. 


IP Reset / Reset Network settings for Solaro Series

Power down the unit.
Power up the unit.

Upon power up, the blue Operate LED will blink.

Wait for the Operate LED to stop blinking and remain a solid color. 

Using a small, pointed object, push in and hold down the IP Reset button.

Wait 10 seconds and release the IP Reset button.

Open the Xilica Designer software on your computer and start Network View.

Network view displays all connected device status and information. 

Manually assigning IP Addresses: 

In Xilica Designer's Network View, Right click the device and select "Device Setup".

In the "Network" tab, click the "Change Network Configuration" button and disable DHCP.

Set the device IP Address to be the same first 3 group of digits as your computer IP Address but change the last group of digits. (Ex. Computer IP Address: 192.168.1.254 , Manual Device IP Address: 192.168.1.XXX  - where X is any value from 0-254)

The Subnet is: 255.255.255.0

The Gateway is the same first 3 groups of digits as your computer Address with the last number being 1. (Ex. Computer IP Address: 192.168.1.254 , Device Gateway is: 192.168.1.1)

Once done, click "Apply" to save your settings and "Done" to exit out of the window. 

Your devices should now appear online and connected. If your device is not connecting, try rebooting the Xilica Designer software and your device.

Manually assigning IP Addresses to multiple devices: 

In Xilica Designer's Network View, Right click the first device and select "Device Setup".

In the "Network" tab, click the "Change Network Configuration" button and disable DHCP.

Set the device IP Address to be the same first 3 group of digits as your computer IP Address but change the last group of digits. (Ex. Computer IP Address: 192.168.1.254 , Manual Device IP Address: 192.168.1.XXX  - where X is any value from 0-254)

The Subnet is: 255.255.255.0

The Gateway is the same first 3 groups of digits as your computer Address with the last number being 1. (Ex. Computer IP Address: 192.168.1.254 , Device Gateway is: 192.168.1.1)

Once done, click "Apply" to save your settings and "Done" to exit out of the window. 

Repeat steps 1-6 for each subsequent processor but change the last digit in the IP Address so each device has its own unique IP Address. (Ex. 192.168.1.100 /102/103/104/105...)

Your devices should now appear online and connected. If your device is not connecting, try rebooting the Xilica Designer software and your device.

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